FAQ

1. What is PalMona and how does it work?

PalMona is reusable and sustainable leak-proof apparel that totally replaces the need for disposable products such as panty liners, tampons, pads, and incontinence products.

Our heavy and super-heavy Proof solutions incorporate this leakproof technology on the front, back and in the gusset of the undies, locking in leaks and keeping you dry.

2. Will Undies will feel different from regular underwear?

PalMona undies are designed for comfort and all-day wear. Our undies feel just like your favorite pair of regular underwear, as the multi-layered gusset is soft and supple.

They will still feel super comfortable. Most importantly, you’ll love the extra protection.

3. Are they Reusable?

Absolutely! We created undies to help reduce the impact of tampons and pads on the environment.

Our hope is they can reduce the amount of plastic waste in landfills around the world.

4. What Size to Order?

Check out our detailed Sizing Guides, which can be found on any product's page. Note that your hip and waist measurements are most important when finding the perfect fit.

5. How to Wash them?

It’s easy! Machine wash your undies in cold water on a delicate cycle and be sure to use gentle laundry detergents.

Do not use hot water when soaking or washing.

Once washed, either hang or lay flat to dry. Never use harsh detergents, softeners or bleach on your undies, as the chemicals in those agents can also compromise the technology.

6. How long do Palmona Underwear last?

Just like most intimates, how long they last depends on how well you care for them. PalMona undies are comparable with other undies and should last around 2-3 years on average.

7. How many Pairs of PalMona® leak-proof under should I buy?

We recommend purchasing enough so you have 1-2 pairs per day and 1 for overnight wear.

go with your flow!  

The Everyday undies is your perfect go-to pair when you need a little extra moisture protection, think sweat and discharge!

For a heavy flow, we recommend at least 2-3 pairs of panties. That way you have 1-2 for daytime wear and 1 for overnight wear.

8. Is PalMona® good for Pregnant women?

Yes!  They are comfortable to wear all day and night, and what’s even better is that you can laugh and sneeze all you want as we are here to catch you! 

We recommend our underwear for ultimate comfort and a lower rise to accommodate your growing bump.

9. Can I order over the Phone?

Our customer specialists are available Monday-Friday, 9am to 5pm, to help you with your purchase or assist in answering any questions.

Please use the Live Chat by clicking the icon at the bottom right of your screen and someone will be able to help you with your order.